Pricing

PingMate pricing

PingMate costs $39.90 AUD a month. That includes your Australian 04 business number, call forwarding to your mobile, voicemail with summaries, and 100 message credits each month. There is no setup fee and no lock-in contract.

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Simple monthly pricing

Text back missed callers for $39.90 a month

No setup fee, no lock-in and no second phone.

PingMate Pro

$39.90AUD/month

Includes your Australian business number and 100 message credits each month.

Additional message credits cost 5c each.

Text-backs go to Australian mobile callers. Landlines and hidden numbers cannot receive a text.

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Everything you need to get started

  • Dedicated Australian mobile number
  • Calls forwarded to your existing phone
  • Automatic missed call text replies
  • Voicemail transcription and summaries
  • AI replies or saved reply templates
  • Booking links, rates and business details
  • Text alerts on your mobile
  • Web inbox for customer replies
  • Your own welcome and voicemail audio
  • Opening hours and an after-hours voicemail greeting
  • Spam and junk enquiry filtering

30-day money-back guarantee

If PingMate is not right for your business, ask us within your first 30 days and we will refund your first payment.

Is it worth it?

Work out what one new customer is worth to your business. If a text back keeps even one caller a month from ringing someone else, PingMate has usually paid for itself. If you answer nearly every call already, a cheaper plain virtual number may suit you better, and we would rather tell you that now.

Compare PingMate with a regular virtual number

How message credits work

A message credit pays for a text PingMate sends: a reply to a customer, a missed-call text back, or a voicemail summary to your mobile. Receiving calls and texts does not use credits.

Your included credits reset each month. If you go over, the extra credits are added to your next bill at the rate shown above.

Cancelling and refunds

You can cancel from your account at any time, and your service keeps running until the end of the period you have paid for. If PingMate is not right for your business, ask us within 30 days of your first payment and we will refund it.

Not included

  • Number porting.
  • Outbound calls.
  • More than one login per account.

Common questions

How much does PingMate cost?

PingMate costs $39.90 per month. The plan includes your dedicated Australian mobile number and 100 message credits each month. Additional message credits cost 5c each.

What uses a message credit?

A credit is used when PingMate sends a customer reply, sends a missed-call text-back, or sends a voicemail summary to your mobile. A voicemail can use two credits when PingMate sends both your summary and a reply to the caller. Receiving a call or text does not use a credit. Your first 100 credits are included each month, then each additional credit costs 5c.

Can I cancel, and is there a money-back guarantee?

You can cancel from your account without a long-term contract. Your service remains available until the end of the current billing period. If PingMate is not right for your business, ask us within 30 days of your first payment and we will refund that first payment.

Do I need to install a mobile app?

No. PingMate runs in your web browser, including on your phone. Calls forward to the mobile you already use, and optional summaries or message alerts arrive by SMS.

Put a number on your listing that replies when you cannot

Get a dedicated Australian 04 number. Calls ring your mobile first, and the callers you miss get a clear next step by text.

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30-day money-back guarantee · Australian mobile number included · Cancel anytime